Profiles, Co-hosting & Shared Access Terms

Effective date: 11 September 2026 Version: 1.1

These terms apply to venue, promoter, artist and organiser profiles, TixEvery Network participation, co-hosted events and shared Show HQ access.

Account-linked Network profile

Creating or activating an eligible professional TixEvery account or workspace includes joining TixEvery Network and the creation, linking and maintenance of an account-linked Network profile for the relevant organiser, venue, promoter, artist, festival, agency, supplier, brand or other represented professional identity. TixEvery may populate the profile with information supplied through onboarding, verified profile claims, event and opportunity listings and other information submitted through the Platform.

A Network profile may be discoverable by other TixEvery users and, where the profile or information is marked or configured as public, on public TixEvery pages. Profile information may appear across related event, venue, artist, opportunity, festival and directory features. Private login details, payout information, private messages, CRM data and workspace-private material do not become public merely because a profile is created.

Network features and content

The Network may allow users to discover profiles and opportunities, connect and follow, publish opportunities and posts, comment and react, exchange direct or group messages, share media, link events or venues and receive recommendations. Users remain responsible for their content, checks, decisions, agreements and professional relationships. TixEvery does not endorse or guarantee a profile, user, opportunity or separate user-to-user arrangement.

Users retain ownership of content they submit and grant TixEvery a non-exclusive, worldwide and royalty-free permission to host, store, reproduce, transmit, display, format and technically adapt that content only as reasonably necessary to operate, deliver, secure, support and moderate the relevant TixEvery services and make content available to its intended audience. Users must have all required rights, permissions and consents.

Profile ownership and claims

A profile may represent a venue, artist, promoter, organiser or brand. TixEvery may request evidence before approving profile claims or administrative access.

Disputed profiles

Where profile ownership is disputed, TixEvery may restrict edits, suspend public changes, request evidence or follow the account ownership process until the dispute is resolved.

Reports of abusive, deceptive, unlawful or rights-infringing profile or Network activity may be investigated under the Organiser / User Agreement and Acceptable Use Policy. TixEvery may take proportionate interim or final action, including limiting content or features and suspending or terminating access. A material decision may be appealed within the period stated in the notice or, if none is stated, within 7 days. Wherever reasonably practicable, the appeal will be reviewed by a suitably authorised team member who was not materially involved in the original decision; this is an internal review, not independent adjudication.

Co-hosted shows

Co-hosts may be given permissions to view, edit, promote or manage parts of a show. The primary organiser remains responsible for the event unless TixEvery agrees otherwise.

Shared access

Users must only access Show HQ, reports, customer data and assets for legitimate event purposes. Access should be removed promptly when staff, contractors, venues, promoters or artists no longer need it.

Uploaded assets

Users uploading images, logos, copy, music, video or other materials confirm they have permission to use them and to allow TixEvery to display them for the event or profile.

Account disputes

TixEvery may use billing records, company evidence, domain control, contracts, identity checks or platform history to help resolve account or profile ownership disputes.